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Ortho Care™, a holistic support model, expertly partners with customers to facilitate high quality patient care. We keep customers in the center of every decision we make and have redefined our service delivery, going past the usual break fix model to create an agile, tailored solution anticipating evolving laboratory needs. With every Ortho Clinical Diagnostics solution, you’re backed by a team of responsive customer service experts who provide the technical support and service you need to consistently deliver quality results. This includes global support provided in 20 languages, expert field service engineers and laboratory specialists, and flexible service contracts.
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